Supporting libraries to meet changing community needs
At the Creston Valley Public Library, Director Saara Itkonen sees the library’s expanding role every day. Programs for families, access to computers and local history, and spaces for community connection have always been part of the mix— but residents’ needs continue to evolve.
Supporting libraries across the Basin is the role of the Kootenay Library Federation (KLF). For nearly 20 years, KLF has helped 20 libraries through collaboration, shared resources and professional development. Since 2017, it has partnered with Columbia Basin Trust’s Non-profit Advisors Program (NPA) to strengthen its own capacity—and help local libraries better serve their communities.
“The Trust’s online hub is my go-to for non-profit management resources. It’s practical, easy to use, and available when you need it.”
Strategic Support with Regional Reach
In 2024, KLF worked with an NPA advisor to develop a four-year strategic plan. The process brought together library leaders from across the region to co-create a shared vision, mission and values.
“The program gave us tools to strengthen our organization as a whole,” says KLF Executive Director Melanie Reaveley. “That means we can focus on supporting local libraries in a consistent, thoughtful way— whether that’s training, resources or expertise that individual libraries couldn’t easily access on their own.”
Reaveley also points to the online hub as an essential resource. “The Trust’s online hub is my go-to for non-profit management resources. It’s practical, easy to use and available when you need it.” KLF has also received targeted support in governance, strategic planning and community outreach, all of which strengthen their ability to support local libraries.
Local Benefits, Broader Impact
With clearer internal direction, KLF is better equipped to support local libraries—and the benefits are being felt on the ground. At Creston, Itkonen says that backing helps her navigate the challenges of serving her community.
“With KLF behind me, I feel more able to lead intentionally, knowing that I’m part of a network working toward shared goals,” she says. “The library can’t be everything to everyone, but that support makes a real difference.”
Through the Non-profit Advisors Program, the Trust helps organizations like KLF build capacity—so local libraries can adapt and thrive, providing residents with the programs, resources and connections they need.
